Every week just keeps getting better with these awesome Throwback Thursday videos. In this clip, LaVar Arrington is seen speaking with a customer about a vehicle. The customer then proceeds to ask a question about the size of the trunk.
In this funny clip, Carlos Rogers is seen pushing an Easterns employee to the ground after overhearing his bad customer service skills. Easterns does not encourage violence. These funny skits are just used to show people that Easterns takes customer service very seriously. Many car dealers will tell their customers ?no? if they feel like they won?t be able to help them.
Easterns Automotive Group is proud to be a TrueCar Certified Dealer. This program allows customer to shop through their preferred lenders, insurance companies, employee buying programs, and more! We are committed to serving all the TrueCar Customers and the customer from their partners. A benefit of the TrueCar Program is the TrueCar Buying Bonus.
In this funny clip, Sean Taylor is seen tackling a car salesman. He then proceeds to stress the importance of customer care. At Eastern Motors (Easterns Automotive Group), the customers are the number one and top priority. It was truly refreshing to watch Sean Taylor in this clip because as most know he passed away back in 2007.
In this clip, LaVar Arrington is seen reinforcing the importance of customer service after seeing a salesman take a call while conversing with a customer. This is definitely something that should never be done. Eastern Motors (Easterns Automotive Group) prides themselves on being a company that provides excellent customer service.
It is clear to say that starting in the 2000s, Eastern Motors became a phenomenon. Rarely do you see a branch of car dealerships become a household name both locally and nationally. Easterns had the ability to do what most brands and companies couldn?t. They are most known for their catchy jingle and hilarious commercials with celebrities and major sports players.
Every business wants to be connected to their customers. Some just do not know how. In terms of the automotive industry, a company by the name of Dealer Rater has created the formula to do just that. Chip Grueter, the founder of Dealer Rater, noticed the void in the market for car dealerships reviews back in 2002.
Here at Easterns Automotive Group, we take our customers? needs very serious. We understand the importance of excellent quality service. The major key for us is open and honest communication with our customers and treating everyone like family because that is exactly what we are.
The winter months are always an exciting time for car enthusiasts. Any and everybody that loves cars know that this is car show season. This is the time when consumers are able to see the current, upcoming, and concept vehicles of just about every manufacture. It all begins in early January of every year at the North American International Auto Show (NAIAS) in Detroit. They choose to start in Detroit because it is so imperative to the automotive industry. This is where majority of the world?s top automotive executives reside so it?s only right for everyone to get together to share their big announcements with the world. At NAIAS, everything is announced from changes to current vehicles, new body styles, technology, and new models. This gives consumers something to look forward to since the car show travels to multiple major cities in the United States. Consumers are able to see everything first hand when they attend the auto show. That?s just what we wanted to do!
Robert Bassam founded Easterns Automotive Group and serves as its chief executive officer (CEO). Based in Washington, D.C., Easterns features six used-car dealerships and is operated through a Sterling, Virginia-based centralized corporate facility. In 1986, Bassam relocated to the D.C. region from Miami, Florida, to serve as a Mexican restaurant waiter.