Choosing a Used Car Dealer You Can Trust

So, you are in the market for a used car. Maybe you have browsed various online inventory, and have even found something you are interested in! When you purchase a vehicle, it is a huge investment. You want to make sure that you have trust in the dealership you are working with. There are various ways to get an idea if a dealership is trustworthy, or not. The most important thing to do is to be observant, do a little research, and make sure it feels right to you. In the video above, Joel Bassam, the Director of Marketing for Easterns Automotive Group, discusses what every consumer should consider before choosing a car dealership to purchase a car from.

How a Dealer Presents Themselves

First, you should think about how a dealership presents itself. Look at photos of the dealer’s lot and cars. A good, honest car dealership will be proud of the inventory on each lot. A dealers website experience will also most likely reflect the in-store experience. A good dealer will have an updated and easy to navigate digital presence.

Multiple Review Platforms

Next, you should examine review platforms like Google, BBB, and cars.com. You should also pay attention to how dealerships respond to reviews. A good dealer takes constructive criticism as an opportunity to improve.

Additional Benefits

Finally, you should think about what additional benefits a dealership might offer. Things like what we offer. A 7 Day Return policy and 30 Day / 1,000 Mile Warranty. We also offer an extensive list of additional protection plans to keep you on the road in budget.

Finding a Used Car Dealer in MD or VA

We hope that Easterns Automotive Group checks all of the boxes on your car dealership list. We pride ourselves on offering high-quality vehicles and making customer service our top priority. We are also pleased to have a variety of locations across Maryland and Virginia, making it easy for you to find a store right in your area! Give us a call, or visit us today!